Delivery & Returns

Delivery

All deliveries within the UK are free of charge and are sent via Royal Mail, using the First Class delivery services.

We also deliver to: Andorra, Australia, Austria, Belgium, Bulgaria, Canada, Channel Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia. Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Isle of Man, Italy, Latvia, Lichtenstein, Lithuania, Luxembourg, Japan, Malta, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden and Switzerland.

We charge a postage fee of £11 for the first item + £2.50 for every additional item sent to the overseas destinations. We will add these fees to the total during the checkout process.

Please allow 8 - 10 working days for the European deliveries, and 12 - 14 for the deliveries to the rest of the world.

Returns

We have a no-fuss return policy and if you return an item within 30 days of receipt, we’ll give you back the amount you paid for it or offer an exchange, whichever you prefer, no questions asked.

When returning an item you must send it back to us at your own cost, unless we delivered the item to you in error or the item is damaged or defective.

We don't refund the original delivery fees, unless we delivered the item to you in error or the item is damaged or defective.

If you are returning items, please send them to:

Elusive Lines
27a Grosvenor Avenue
London
N5 2NP
UK